Privacy Policy
Growth Skill Academy, operated by Turain Software Private Limited, having its office at 1st Floor, 6/12, Poddar Nagar, Jadavpur, Kolkata 700068, respects the privacy of every visitor, student, parent, guardian, applicant, faculty member, business partner, and user who interacts with our website, courses, counselling team, forms, advertisements, offline centre, online platforms, and related services. This Privacy Policy explains how we collect, use, store, process, disclose, protect, and manage personal information in accordance with applicable laws of India, including the Digital Personal Data Protection Act, 2023, applicable rules, the Information Technology Act, 2000, and other relevant Indian laws.
By accessing our website, submitting an enquiry, registering for a demo class, enrolling in a course, communicating with us, making a payment, attending a class, or using any of our services, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, you should not use our website or services.
Information We Collect
We may collect personal information directly from you when you fill out forms, contact us, visit our centre, call our counsellors, attend demo sessions, enrol in a course, make payments, submit assignments, participate in internships, or communicate with us through email, phone, WhatsApp, social media, advertisements, or other channels.
The information we may collect includes your full name, mobile number, email address, residential location, educational qualification, age, date of birth, parent or guardian details where applicable, preferred course, career interest, academic background, work experience, payment details, identity or admission-related documents, photograph, feedback, attendance records, project work, portfolio details, placement preferences, resume, interview performance, internship records, and communication history.
We may also collect technical information such as IP address, browser type, device information, operating system, pages visited, time spent on the website, referral source, cookies, advertising identifiers, and analytics data. This helps us improve website performance, user experience, marketing relevance, and service quality.
Purpose of Using Personal Information
We collect and process personal information only for lawful, necessary, and legitimate purposes connected with our educational, training, counselling, administrative, marketing, and placement-related services.
Your information may be used to respond to enquiries, provide course counselling, register you for demo classes, process admissions, confirm payments, provide course access, manage student records, conduct classes, share study materials, track attendance, evaluate assignments, issue certificates, provide internship or placement support, communicate updates, send reminders, improve training quality, handle complaints, maintain safety and discipline, comply with legal requirements, prevent fraud, and improve our website and services.
We may also use your contact details to send information about courses, workshops, offers, events, career opportunities, blogs, newsletters, and promotional campaigns. You may opt out of promotional communication at any time by contacting us or following the unsubscribe instructions where available. However, even after opting out, we may still send important administrative, transactional, legal, or course-related communications.
Consent and Lawful Processing
Where required by law, we process your personal data based on your consent, contractual necessity, legal obligation, legitimate educational or business purpose, or any other lawful ground available under applicable Indian law. By voluntarily providing your personal information, you consent to its collection and use for the purposes stated in this Privacy Policy.
You may withdraw your consent by contacting us at enquiry@growthskillacademy.in . Withdrawal of consent may affect our ability to provide certain services, including admission processing, class access, certification, internship assistance, placement support, payment verification, or communication.
Information of Minors
Our courses may be accessed by students below 18 years of age only with the knowledge and consent of a parent or lawful guardian. If you are below 18, you must not submit personal information, enrol, make payments, or use our services without parental or guardian consent. Parents or guardians are responsible for supervising the minor’s use of our services.
If we become aware that personal information of a minor has been collected without appropriate consent, we may take steps to verify consent, restrict access, or delete such information, unless retention is required for legal, educational, accounting, or administrative reasons.
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, advertising tools, and similar technologies to understand user behaviour, improve website functionality, remember preferences, measure campaign performance, and provide relevant advertisements. Cookies may collect technical and usage-related information, but do not usually identify you directly unless combined with other information.
You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
Sharing of Information
We do not sell your personal information. However, we may share necessary information with trusted parties for legitimate purposes, including internal teams, faculty members, counsellors, payment gateway providers, cloud storage providers, CRM platforms, marketing service providers, IT vendors, analytics providers, internship partners, placement partners, recruiters, auditors, legal advisors, statutory authorities, law enforcement agencies, or regulators.
Information is shared only to the extent necessary for providing services, fulfilling legal obligations, improving operations, processing payments, supporting students, or protecting our rights. Third-party service providers are expected to use information only for authorised purposes and maintain reasonable security standards.
Payment Information
Payments made through our website or authorised payment links may be processed by third-party payment gateways or financial institutions.
We do not store complete card numbers, UPI PINs, banking passwords, or other sensitive payment authentication details. Payment information is handled according to the policies and security practices of the relevant payment service provider.
Data Security
We adopt reasonable technical, physical, and organisational measures to protect personal information from unauthorised access, misuse, loss, alteration, disclosure, or destruction. These measures may include access controls, password protection, secure systems, limited employee access, data backups, monitoring, and internal confidentiality obligations.
However, no website, internet transmission, email, cloud platform, or digital storage system can be guaranteed to be completely secure.
You are responsible for keeping your login details, passwords, email accounts, and devices secure.
Data Retention
We retain personal information only for as long as necessary for the purposes stated in this Policy, including course delivery, certification, accounting, legal compliance, dispute resolution, fraud prevention, academic record maintenance, placement support, and business operations.
Student records, payment records, certificates, attendance details, and placement-related information may be retained for a longer period where required for verification, institutional records, tax, audit, legal, or compliance purposes. When information is no longer required, we may delete, anonymise, archive, or securely restrict access to it.
Your Rights
Subject to applicable law, you may request access to your personal information, correction of inaccurate information, updating of incomplete information, withdrawal of consent, deletion of information, grievance redressal, or information about how your data is being processed.
To exercise your rights, please contact us at enquiry@growthskillacademy.in with your name, contact number, and clear details of your request.
We may verify your identity before processing the request. Some requests may be declined or limited where retention is required by law, contract, accounting, institutional record-keeping, dispute resolution, or legitimate business purposes.
Third-Party Links
Our website may contain links to third-party websites, tools, videos, social media pages, payment gateways, job portals, or partner platforms. We are not responsible for the privacy practices, content, terms, or security of third-party platforms. You should review their privacy policies before sharing information with them.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, business practices, course offerings, or operational requirements. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after updates means you accept the revised Policy.
Grievance Contact
For privacy-related questions, complaints, consent withdrawal, data correction, or grievance redressal, please contact:
Phone
+91 93535 79191Address
1st Floor, 6/12, Poddar Nagar,
Jadavpur, Kolkata 700068
We will make reasonable efforts to respond within the timeframe required under applicable Indian law.